SugarCRM announced a reseller agreement with BT. BT will propose SugarCRM to it's 1.2 million business customers. Even though this won't translate in immediate deployment by all of them, it shows how far an open source product can go, as BT's CRM of choice was until now from Siebel.

Read on The Open Road.

SugarCRM announced the general availability of Sugar 5.0, the latest of their CRM solution. It boasts new features such as a new Ajax email client, improved Dashboards with new charting capabilities, a new Metadata Driven User Interface, improved Access Control.

Note that the Open Source edition doesn't include all capabilities, as some features are only part of the professional or enterprise editions.

A new on demand offering has been unveiled at the same time.

Aliasource has released a plugin to import PST files in Thunderbird. It is released under the GPL, and is part of Aliasource's OBM collaboration tool, which also has a community site.
OBM offers a broad range of possibilities, from Groupware to CRM, from messaging to project management, and even a Synchronization framework.

Aliasource offers services around OBM, but all sources can be downloaded. OBM is built on solid, proven software such as OpenLDAP, Cyrus-IMAP, Postfix, Clam/AV, Spamassassin, Funambol, apache, Mysql or Postgresql, PHP, etc

As seen on Linuxfr

After the announcement at the beginning of this week, the first beta release of SugarCRM 5.0 is now finally available for download. A demo is available. The 5.0 Community Edition is the first realease of SugarCRM under the GPL v3.

Cream 3.0 has been released. Cream is a CRM software especially targetted to publishers, as it easily manages subscriptions and different types of products (magazines, ads).

Source: Linux.com